SHIPPING & RETURNS

Shipping Policy

Our shipping timeframe is 2-5 days. Once shipped youll be provided with a tracking number via email. All orders are shipped via FedEx. For expedited shipping email info@elevation12.com for rates.

   Return & Exchange Policy

Due to the handmade nature of the items, all items are final sale. Items may be exchanged for a different size within 10 days of purchase. For an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we require a receipt or proof of purchase. Once your item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Once approved we will provide you with the return address.

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Shipping fees are are non-refundable.

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